FAQ

Handicap accessibility?

Charleston Visitors Center: This facility is handicap accessible.

Charleston Place Hotel: This facility is handicap accessible.

The Parsonage: This facility is NOT handicap accessible.

Parking?

While some street parking may be available in certain areas, there are also nearby parking garages. Please visit. Visit Explore Charleston’s page for parking garage information.

How do I receive my tickets?

All tickets will be digital. You will receive an email with the electronic tickets for each event you purchase. Each person must show his/her e-ticket for admission. (If you don’t see an email, check your Junk Folder.) We recommend flagging or saving the email(s) in a special folder for quick access. Please check your emails from [email protected]. We also recommend downloading the SquadUP app for quick access to your tickets and the event schedule.

Photography?

Photography will be allowed, but no external flash. Professional DSLR or press photography will need to be coordinated with a partner organization. For questions or press passes, contact [email protected]

Is there a dress code?

For the Holiday Cocktail Fundraiser at The Parsonage (Saturday night), guests should wear standard holiday cocktail attire. Cocktail dresses for women and dark suit and dress shirt/tie for men.

Who do I contact if I still have questions?

If you have any additional questions, please email our team at [email protected]


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